You can see your billing history and the price and applicable taxes you will be charged in the Payment History section of your Account page.
Below you can find answers to commonly asked questions about taxes on your Cinessance subscription.
How tax rates are determined
Tax rates can vary by country, state, territory and city, and are based on the applicable rate at the time of your Cinessance charge. These amounts can change over time with local tax requirements.
Does the Cinessance price include sales tax?
How to get an invoice for Cinessance charges
Personal tax ID is not on your Cinessance invoice
For privacy reasons, we don't collect personal tax ID information during sign-up, so it is not listed on your Cinessance invoice.
Charged the wrong tax amount
Tax for streaming-only plans is determined by the billing zip code.
Sign in to your Account and select Payment method. Make sure your billing zip code is correct. If not, update your billing zip code and the correct tax amount should be reflected on your next bill.
If you’re still being charged the wrong tax amount or need help updating your billing zip code, please contact us at firstname.lastname@example.org.